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Why is my disc skipping/ending songs abruptly?

Please check your karaoke disc for scratches. Alternatively, you may have a dirty lens. Try using a lens cleaner; if this doesn’t work, take your karaoke player to the nearest Mediacom outlet or electronics repair centre. If you are playing a new disc on an older Karaoke model, you may be needing a firmware upgrade. Send a mail to tariq.w@mediacom-me.com detailing the model and disc number, with a short explanation of what happens when you load the disc.

Rating based on 29 votes:

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When I put in a karaoke CD, I get ‘NO DISC’ appearing on the front panel

Please check your karaoke disc for scratches. Alternatively, you may have a dirty lens. Try using a lens cleaner; if this doesn’t work, take your karaoke player to the nearest Mediacom outlet or electronics repair centre. If you are playing a new disc on an older Karaoke model, you may be needing a firmware upgrade. Send a mail to tariq.w@mediacom-me.com detailing the model and disc number, with a short explanation of what happens when you load the disc.

Rating based on 14 votes:

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I am getting loud feedback from my wireless microphone

This occurs when you point the microphone towards a speaker, or various other electronic devices. Please ensure that you switch it off when not singing, even during the interval of a song. Not only will this prevent a very sharp feedback noise, but it will preserve battery life too. Another thing to try is to lower the level of the microphone on the wireless receiver, while slowly turning it up from the karaoke player’s front panel.

Rating based on 1 votes:

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The music is too low compared to my voice

Note that your karaoke player has its own volume control; turn this up, while turning the volume of your microphone down. This will make the music louder and microphone sound lower.

Rating based on 7 votes:

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The music goes over my voice

See above, and do the opposite. Turn the microphone volume up and karaoke volume down.

Rating based on 6 votes:

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I’m trying to play videos off a USB. Nothing is happening

The formats compatible with our karaoke player are: DivX, avi and MPEG2. If your video is in a different format, please download total video converter.

Rating based on 9 votes:

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I have connected my hard drive to the karaoke player, but nothing is showing up

Our karaoke players can only load files off storage devices going up to xx GB. A small USB stick would be ideal.

Rating based on 6 votes:

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I have connected my karaoke player to the TV via an optical cable, but no sound is coming

I have connected my karaoke player to the TV via an optical cable, but no sound is coming

Rating based on 72 votes:

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